rapid landlord response desk 🛠️💧

Tenant Maintenance & Complaint Helpdesk

Facing an issue with your kitchen appliances, water leaks, peeling paint, or heating? Upload a photo and report it here. The landlord and licensed repair contractors inspect and resolve tickets promptly.

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Submit a Maintenance Issue

24/7 Response for Heating & Plumbing

Your Rented Unit / Address *

Issue Category *

Summary of Issue (Title) *

Urgency Level *

Detailed Description of the Problem *

📸 Upload Photo of the Issue (Highly Recommended) Helps dispatch the right repair parts

Snap a clear picture from your phone camera showing the leak, paint peeling, or appliance.

Your Name *

Your Email (for updates) *

Phone Number *

ticket tracker 🔎

Track Complaints & Repair Status

Look up your ticket ID or unit code to see contractor notes and resolution status.

TKT-99383 Unit #VAN-HOUSE-01 Modern 4-Bedroom Detached Home in Kitsilano (Vancouver)

URGENT ISSUE IN PROGRESS 2h ago

PHOTO PROOF

💧 Water Leaking / Plumbing

Basement Radiator Valve Dripping Water

Water is pooling near the basement radiator baseboard. Needs pipe tighten.

Reported by: David Miller (david.m@vancouver.ca)

📢

Landlord & Contractor Update:

Dispatched Vancouver West Heating & Plumbing. Tech John arriving 2pm today.

TKT-82916 Unit #MTL-BSMT-01 Lower Ground Garden Suite in Plateau Greystone (Montreal)

MEDIUM RESOLVED 5d ago

PHOTO PROOF

🍳 Kitchen & Cooking Appliances

Electric Stove Burner Surface Glass Crack

Small hairline crack appeared on the ceramic cooktop front right burner. Still heats up, but worried about safety.

Reported by: Antoine Tremblay (antoine.t@umontreal.ca)

📢

Landlord & Contractor Update:

Replaced cooktop element assembly on Nov 2nd. Tested and verified working by technician.

✓ Marked resolved on Nov 4, 2026 at 5:38 PM

TKT-82915 Unit #WLO-RM-104 Furnished Private Room for Waterloo / Laurier Students (Waterloo)

MEDIUM PENDING REVIEW 5h ago

PHOTO PROOF

🎨 Paint, Drywall & Finishes

Bathroom Ceiling Paint Flaking After Hot Showers

The paint above the shower stall is peeling in large flakes due to humidity. No mold yet, but needs moisture-resistant repainting.

Reported by: Liam Chen (liam.chen@uwaterloo.ca)

📢

Landlord & Contractor Update:

Awaiting quote from contractor for bathroom exhaust fan check and scrape/repaint.

TKT-82914 Unit #TOR-FLR-02 Cozy Upper 2nd Floor Suite in Annex Victorian (Toronto)

URGENT ISSUE IN PROGRESS 1d ago

PHOTO PROOF

💧 Water Leaking / Plumbing

Kitchen Sink P-Trap Leaking into Bucket

Noticed steady dripping under the kitchen sink every time dishes are washed. Put a bucket underneath to prevent wood damage. Water is seeping along the PVC joint.

Reported by: Sarah Jenkins (sarah.j@example.com)

📢

Landlord & Contractor Update:

Plumber (Mike's Plumbing Toronto) scheduled for Friday morning at 10 AM. Tenant notified.